Questions and answers

No. There is no basket, no checkout and no account here. This site is the brand's catalogue: it shows what CUSINIUM makes and the price the brand recommends. You buy on Amazon.co.uk, from the authorised seller for the United Kingdom — Velioromart LTD. Every product page has a link straight to its listing.

It is the recommended retail price (RRP) for one pack of the size shown, for a new item, in GBP, incl. VAT and excl. delivery. It is what the brand recommends, not what you are charged. The rule in full is on About our prices.

Authorised sellers set their own selling prices, and a marketplace price moves with promotions, coupons and the seller's own decisions. The brand publishes one recommended price for each product in each market and does not publish a lower one anywhere. Whatever the listing says at the moment of purchase is what you pay.

In the United Kingdom, Velioromart LTD on Amazon.co.uk. The authorised seller for each market, with its company registration number and registered office, is listed on Contact. CUSINIUM products are not sold through any other website or marketplace: offers elsewhere are not supplied by CUSINIUM.

Open the order in “Your Orders” on Amazon.co.uk and choose “Contact seller”. Orders, delivery, returns and refunds are handled by the seller and by Amazon, under Amazon's terms — the brand has no access to your order and cannot see it. Writing to the seller through Amazon is both faster and the way to keep your rights as a buyer.

CUSINIUM does not offer a warranty of its own. What you have are the rights the marketplace and the law of your country give you: Amazon's returns and refunds, and your statutory rights against the seller. If an item arrived damaged or is not as described, that is a case for the seller through Amazon, and it is usually settled in days.

Sizes, weights, materials and photographs come from the brand's own listings. Where a listing is wrong or incomplete, the brand corrects the value here: what a set contains, the material and the size of a single item are written by us from the product itself. All of it for this market is in one table on Specifications. If something looks wrong, tell us at contact@cusinium.com and we will correct the page.

Reviews belong where the purchase happens. Ratings and customer reviews for every product are on its Amazon.co.uk listing, where Amazon verifies that the reviewer bought the item. We do not copy them over: a review reprinted by the brand on its own site proves nothing.

Not in the United Kingdom. CUSINIUM sells here only through Velioromart LTD on Amazon.co.uk, and any quantity is bought from that listing like any other order. Wholesale enquiries are answered in the United States only.

No. No cookies, no analytics, no advertising and no third-party scripts; fonts and styles are served from this site itself. The only thing stored in your browser is the market you pick in the US / CA / UK switch, so the front page opens the same market next time. The full notice is on Privacy.

It is published by WWTRADEGROUP LLC, whose full details — legal form, registration number and registered office — are on Legal. CUSINIUM is the brand of the products described here.